Refund policy

 

30-Day Return Policy

Returns are accepted within 30 days of receiving your order.

Items must be unused, in their original packaging, and in resalable condition.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue.

For hygiene reasons, used personal care products cannot be returned or exchanged unless they are faulty or have a manufacturing defect.

Refund for Packages Lost in Transit

If your package is marked as “lost in transit” in the tracking information, you may apply for a refund. If the package is eventually delivered after the refund is issued, you may keep it and will not be required to return it.

Refund for Orders Not Delivered Within 40 Days

If your order has not been delivered within 40 days after shipment, you may apply for a refund. If the package is eventually delivered after the refund is issued, you may keep it and will not be required to return it.